Privacy Policy

Effective Date: August 31, 2025

At Samanea Beach Resort & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website and services.

1. Information We Collect

We may collect the following information from you:

Personal Information: Name, email address, phone number, mailing address, and other details you provide when booking, contacting us, or filling out forms.
Payment Information: Credit card or other payment details (processed securely via third-party payment processors).
Website Usage Data: IP address, browser type, device information, pages visited, and other analytical data to improve our website experience.
Cookies & Tracking Data: We may use cookies or similar technologies to enhance your browsing experience and for marketing purposes.

2. How We Use Your Information

We use the information we collect for purposes including:

Processing bookings, reservations, and inquiries.
Providing you with personalized services and offers.
Communicating important updates, promotions, or events.
Improving our website, services, and user experience.
Complying with legal obligations and protecting our rights.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share information with:

Service Providers: Third-party companies assisting with booking, payment processing, email communication, or website analytics.
Legal Requirements: When required by law or to protect the rights, property, or safety of our resort or others.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct or update your personal information.
Request the deletion of your personal information (where legally permissible).
Opt out of receiving promotional communications from us.

To exercise your rights, please contact us at: info@samanea-resort.com or +855 88 240 0600.

6. Cookies & Tracking

Our website uses cookies and tracking technologies to:

Enhance website functionality.
Analyze website performance and visitor behavior.
Deliver relevant advertisements and promotions.

You may disable cookies through your browser settings, but some features of the website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Samanea Beach Resort & Spa
Website: www.samanea-resort.com
Email: info@samanea-resort.com
Phone: +855 88 240 0600